Terms & Conditions

1. Introduction

These Terms and Conditions (hereinafter referred to as "the Terms") constitute a legally binding agreement between you (the "Player" or "User") and sm605 (hereinafter referred to as "the Platform", "we", "our", or "us") governing your access to and use of the website located at https://sm605.click and all associated services, features, content, and products offered thereon.

By accessing the sm605 platform, creating a player account, or placing any wager or bet through the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you are not authorised to use the Platform and must cease access immediately. sm605 reserves the right to refuse access to any individual who does not meet the eligibility criteria or who violates any provision of these Terms.

2. Definitions

In these Terms, unless the context clearly requires otherwise, the following terms shall have the meanings set out below:

• "Account" means the personal player account registered by a User on the Platform.
• "Balance" means the total real-money funds held in a Player's Account at any given time, excluding any locked or pending bonus funds.
• "Bonus Funds" means any promotional credits, matched deposit bonuses, free spins, or similar incentives credited to an Account, which are subject to wagering requirements before conversion to withdrawable funds.
• "Deposit" means any transfer of real money into a Player's Account via an approved payment method.
• "KYC" (Know Your Customer) means the identity verification process required by the Platform prior to account activation or the processing of withdrawals.
• "Platform" means the sm605 website, mobile interface, and all associated products and services.
• "Player" / "User" means any individual who has registered an Account on the Platform.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered before it may be withdrawn, as specified in the applicable promotion terms.
• "Withdrawal" means a request by a Player to transfer funds from their Account Balance to an external payment account.
• "Prohibited Jurisdiction" means any country or territory from which access to the Platform is restricted or prohibited under applicable law or Platform policy.

3. Account Eligibility

3.1 Age Requirement

Registration and use of the sm605 Platform is strictly limited to individuals who are at least 21 years of age. By creating an Account, you represent and warrant that you meet this age requirement. The Platform reserves the right to request age verification documentation at any time, and to suspend or permanently close any Account where the Player is found to be under 21 years of age, with all associated balances forfeited.

3.2 Jurisdictional Eligibility

It is the Player's sole responsibility to ensure that online gambling is lawful in their jurisdiction prior to registering an Account. sm605 does not represent or warrant that use of the Platform is legal in all jurisdictions. Players accessing the Platform from Prohibited Jurisdictions do so at their own risk and may have their Accounts suspended without notice.

3.3 Mental Capacity

By registering an Account, you confirm that you are acting in your own personal capacity and not on behalf of any third party, and that you are of sound mind and legal capacity to enter into a binding agreement. Players who are currently subject to a self-exclusion order must not attempt to register or access the Platform.

3.4 Single Account Policy

Each Player is permitted to hold one (1) registered Account on the Platform. Registering or operating more than one Account — whether under the same name, address, device, payment method, or IP address — is strictly prohibited. sm605 reserves the right to merge, suspend, or permanently close duplicate Accounts and to forfeit any associated Balances and Bonus Funds.

4. Registration & Account Management

4.1 Account Registration

To access the full features of the sm605 Platform, Players must complete the registration process by providing accurate, complete, and up-to-date personal information, including but not limited to: full legal name, date of birth, email address, contact number, and residential address. Providing false or misleading information during registration is a material breach of these Terms and may result in immediate Account closure.

4.2 Account Security

Players are solely responsible for maintaining the confidentiality of their Account login credentials. You must not share your password with any third party. sm605 will not be liable for any losses arising from unauthorised access to an Account where the Player has failed to maintain the security of their credentials. Any suspected unauthorised access must be reported to our support team immediately via live chat or email.

4.3 KYC Verification

sm605 reserves the right to request identity and source-of-funds verification from Players at any time. Players may be required to submit one or more of the following: a copy of their MyKad or passport, a recent utility bill or bank statement, and/or documentation confirming the source of deposited funds. Accounts where KYC verification is outstanding may have withdrawals placed on hold until verification is satisfactorily completed.

4.4 Account Currency

All Accounts on the Platform operate in Malaysian Ringgit (MYR / RM) by default. Deposits made in other currencies will be converted at the prevailing exchange rate applied by the relevant payment processor. sm605 is not responsible for any currency conversion fees or rate differences applied by third-party payment providers.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods

sm605 currently supports the following deposit and withdrawal methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow / FPX, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, Visa / Mastercard, Bitcoin (BTC), and Tether (USDT). The availability of specific payment methods may vary at the Platform's discretion and may be updated from time to time without prior notice.

5.2 Minimum Deposit

The minimum deposit amount on sm605 is RM 30. Deposits below this threshold will not be credited to the Player's Account. Minimum deposit amounts for specific promotions may differ and will be stated in the relevant promotional terms.

5.3 Withdrawal Processing

Withdrawal requests are typically processed within five (5) minutes for verified Accounts using DuitNow instant transfer or FPX. Processing times for other payment methods may vary. sm605 reserves the right to extend processing times for security verification, KYC compliance, or technical reasons. Players will be notified if a withdrawal is subject to an extended review period.

5.4 Withdrawal to Source

As a general principle, withdrawals will be returned to the same payment method used for the most recent deposit. This policy exists for the purposes of anti-money laundering (AML) compliance. sm605 reserves the right to request additional documentation before processing withdrawals to alternative payment methods.

6. Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional incentives offered by sm605 are subject to these General Bonus Terms as well as any specific terms attached to the individual promotion. In the event of a conflict between these General Terms and a specific promotion's terms, the specific promotion terms shall prevail.

6.2 Wagering Requirements

Unless otherwise stated, bonus funds must be wagered the number of times specified in the applicable promotion before they may be withdrawn. For example, a bonus of RM 100 with a 10x wagering requirement requires the Player to place total bets of RM 1,000 before the bonus amount becomes eligible for withdrawal. Wagering contributions from different game types may vary — slots may contribute 100% while certain live dealer table games contribute a lower percentage.

6.3 Welcome Bonus Eligibility

Welcome bonuses are available to new Players only and may be claimed once per household, per device, and per payment method. sm605 reserves the right to withdraw a welcome bonus offer if there is evidence of multi-accounting, bonus abuse, or participation from a Prohibited Jurisdiction.

6.4 Bonus Expiry

Unless otherwise specified, bonus funds and associated wagering requirements must be completed within fourteen (14) calendar days of the bonus being credited. Expired bonus funds will be removed from the Account balance without compensation.

6.5 Abuse and Exploitation

sm605 reserves the right to void bonus funds, cancel pending withdrawals, and permanently close Accounts where there is reasonable evidence of bonus abuse, including but not limited to: arbitrage betting using bonus funds, placing opposing bets to minimise risk while triggering wagering contributions, or coordinating with other Players to exploit promotions.

7. Betting & Gaming Rules

7.1 Acceptance of Bets

sm605 reserves the right to limit, decline, or void any bet or wager at its sole discretion, including but not limited to cases where: the odds were published in error, a bet exceeds applicable stake limits, the event has already commenced, or system errors have affected the presentation of odds.

7.2 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all betting markets and game types on the Platform. These limits may vary by market, event, Player account tier, and promotional context. sm605 reserves the right to apply individualised stake limits to any Account without prior notice.

7.3 Settlement of Bets

All bets are settled in accordance with the official result of the relevant event as recognised by the governing body or official data provider used by sm605. In the event of a dispute regarding settlement, sm605's decision shall be final and binding. Queries regarding bet settlement must be submitted within seven (7) days of the event conclusion.

7.4 Disconnections and Technical Errors

sm605 shall not be liable for any losses incurred as a result of Player disconnections, internet failures, device malfunctions, or other technical issues outside the Platform's control. In the event of a verified system error on the Platform's side, affected bets or game rounds will be voided and the original stake returned to the Player's Account.

8. Prohibited Conduct

The following activities are strictly prohibited on the sm605 Platform. Engaging in any of these activities may result in immediate Account suspension, permanent closure, and forfeiture of all Account balances:

1. Registering more than one Account per person, household, or IP address.
2. Providing false, misleading, or incomplete personal information during registration or KYC processes.
3. Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform.
4. Colluding with other Players to manipulate game outcomes, share cards in poker, or otherwise coordinate betting strategies.
5. Exploiting software errors, glitches, or vulnerabilities in the Platform for financial gain.
6. Engaging in or facilitating money laundering, structuring deposits to avoid reporting thresholds, or using the Platform for any illegal financial activity.
7. Accessing the Platform from a Prohibited Jurisdiction.
8. Transferring Account funds to or from other Players' Accounts.
9. Engaging in chargebacks, payment reversals, or fraudulent transaction disputes.
10. Harassment, abusive language, or threatening behaviour directed at sm605 staff or other Players.

9. Account Suspension & Closure

9.1 Suspension by sm605

sm605 reserves the right to suspend, restrict, or permanently close any Player Account at any time and without prior notice where the Platform has reasonable grounds to believe that these Terms have been violated, fraudulent activity has occurred, or the continued operation of the Account poses a legal, regulatory, or reputational risk to the Platform.

9.2 Voluntary Account Closure

Players may request the closure of their Account at any time by contacting the sm605 support team via live chat or email. Upon closure, any remaining real-money Balance (after deduction of any outstanding bonus wagering requirements) will be returned to the Player via their most recently used withdrawal method, subject to standard KYC and AML checks.

9.3 Dormant Accounts

An Account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. sm605 reserves the right to apply a monthly administrative fee to dormant Accounts. Players will be notified by email prior to any such fees being applied, allowing time to reactivate the Account.

10. Limitation of Liability

To the fullest extent permitted by applicable law, sm605, its directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

sm605's total aggregate liability to any Player in connection with their use of the Platform shall not exceed the total amount deposited by that Player during the thirty (30) calendar days immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. sm605 makes no warranty, express or implied, regarding the Platform's uninterrupted availability, accuracy of odds, or fitness for a particular purpose. Players access and use the Platform entirely at their own risk.

11. Privacy & Data Protection

sm605 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an Account, you consent to the collection and processing of your personal data as described therein.

sm605 implements industry-standard technical and organisational measures to protect Player data, including 256-bit SSL encryption, restricted internal data access, and regular security audits. Personal data is not sold to third parties and is only shared with service providers where strictly necessary to operate the Platform and comply with legal obligations.

12. Responsible Gambling

sm605 is committed to promoting responsible gambling practices. We provide a range of tools to help Players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through the account settings panel.

Players who believe they may have a problem with gambling are encouraged to use the self-exclusion feature and to seek support from professional organisations. For full details of our responsible gambling commitments and available support resources, please review our Responsible Gambling Policy.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable international online gaming regulations and the laws of the jurisdiction under which sm605 is licensed to operate. In the event of any dispute arising from or in connection with these Terms or the use of the Platform, the parties shall first attempt to resolve the matter amicably through direct communication.

Disputes that cannot be resolved through direct communication shall be referred to binding arbitration in accordance with the rules of the relevant arbitral body as determined by sm605. The language of all arbitration proceedings shall be English. The arbitral decision shall be final and binding on both parties.

Players retain the right to escalate complaints through the Platform's formal complaints procedure. Details of the complaints process are available from the Customer Support team at any time.

14. Amendments to These Terms

sm605 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Players via email notification and/or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, where reasonably practicable.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to any changes, you must cease use of the Platform and may request Account closure in accordance with Section 9.2 above.

The version of these Terms in force at the time of any relevant transaction or dispute shall govern that transaction or dispute, regardless of subsequent amendments.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the sm605 Platform, please contact our Customer Support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the Platform. Average response time is under 3 minutes.
• Email Support: [email protected] (plain text — not a clickable link). We aim to respond to all email enquiries within 24 hours.

When contacting support regarding a specific bet, transaction, or account issue, please have your Account username and relevant transaction reference numbers ready to expedite the resolution process.

For formal complaints, please state clearly in your communication that your message constitutes a formal complaint. All formal complaints will be assigned a reference number and handled in accordance with our internal complaints resolution procedure.